Manage your law firm's online reputation with Repliq
No other industry has as much to lose from replying poorly to a review. A dissatisfied client might write about their case's outcome, about fees, or about how they were treated. And your public reply is bound by a limit no restaurant or store has: attorney-client privilege and professional ethics. Confirming, denying or commenting on any case detail in a public reply can be a violation, on top of a reputational problem.
What is Google review management for Law firms?
Google review management for Law firms means monitoring, replying to, and analyzing the ratings your customers leave on your Google Business Profile. For a AI-powered Google review management for law firms business, that means replying in an industry-appropriate tone, avoiding sensitive information, and using a process that lets you review delicate cases. Repliq automates part of this workflow with AI and generates a draft for each synced review within your plan quota.
The real problem at law firms:
Replying “we lost the case because the client didn't provide documentation on time” reveals confidential information in a public channel, regardless of whether it's true. You need a reply that acknowledges dissatisfaction without confirming or denying anything about the file. And you need no automated tool publishing it without your approval first.
Once invited, connecting your firm takes a few steps: create your account, connect your Google Business Profile, and Repliq starts reading your clients' reviews after the next sync.
How Repliq helps
Safety filter for legally or ethically risky cases
If a review alleges malpractice, negligence, threats or discrimination, Repliq holds it from automatic publishing and leaves it in your inbox for manual review, regardless of star rating. 1- and 2-star reviews are always held for your manual review.
Drafts that don't invent or confirm case details
The AI replies by acknowledging the client's experience without assuming, confirming or denying information about the file. Reducing the risk of accidentally breaking confidentiality.
You decide what gets published
Without Autopilot, every draft waits for your explicit approval before publishing. The final ethical judgment on what to say is always yours.
Synced every 2 hours
New reviews sync automatically every 2 hours, so a sensitive review about a case doesn't go unanswered or unreviewed for days.
Example: review about a case's outcome
ORIGINAL REVIEW
★☆☆☆☆ “I hired this firm for my divorce and lost joint custody because of their poor handling of the case.”
GENERATED REPLY (example)
“We're sorry your experience wasn't what you expected. For reasons of professional confidentiality we can't comment on case details in this space; we invite you to contact us directly to discuss it.”
By alleging poor handling of a case, Autopilot's safety filter automatically holds this review for you to approve or edit the reply before publishing.
Example: review with no risk
ORIGINAL REVIEW
★★★★★ “The team was very clear explaining every step of the process and always answered my questions quickly.”
GENERATED REPLY (example)
“Thank you so much for your trust. We're glad the communication throughout the process was clear. We remain at your disposal for anything you need.”
Since it contains no legally risky language or case details, this review can publish automatically with Autopilot.
Why the safety filter matters here
At a law firm, Repliq's safety filter is designed to hold risk language before automatic publication: it helps prevent a compromising reply from going out without human control. Reviews alleging malpractice, negligence or a case outcome are held for your review first.
Price
Free includes 5 AI generations per month and manual publishing. Pro starts at €39/mo billed monthly, ~€35/mo billed quarterly (€105 every 3 months), ~€32/mo billed semi-annually (€194 every 6 months), or €30/mo billed annually (€360/year). Pro includes AI replies, optional Autopilot with safety filter and tone customization, with an AI-generated reply quota based on the billing cycle (500/month, 1,500/quarter, 3,000/half-year or 6,000/year, not expiring within the cycle). Payment is processed via Stripe with TLS encryption, and there's no lock-in: cancel anytime.
See every billing cycle and plan on the pricing pageFrequently asked questions
Can I reply to a review without revealing a client's case details?
Yes, and that's exactly the problem Repliq solves: generated drafts never invent or assume case details, and Autopilot's safety filter holds any review with legally risky language so you can reply with the ethical care it requires.
Is it safe to use Autopilot at a law firm?
Autopilot only automatically publishes replies with no legally risky language (threats, discrimination, allegations of malpractice or negligence). Any review mentioning a case outcome, disputed fees or a formal complaint against the lawyer is held for your review, regardless of star rating. 1- and 2-star reviews are always held for your manual review.
Does the AI respect professional confidentiality when generating the draft?
Drafts are generated without accessing case information beyond the review's public text, and are designed to reply without confirming or denying information about clients or files. Every reply can still be reviewed and edited before publishing.
How often do new reviews sync?
Every 2 hours, so a sensitive review about a case reaches your review inbox quickly, before gaining public visibility.
How much does the plan cost and is there a commitment?
The PRO plan costs €39/mo billed monthly (€30/mo on the annual cycle; quarterly and semi-annual cycles are also available). No lock-in: cancel whenever you want.
How to get started in 3 steps
- 1
Connect your Google Business Profile
Connect your Google Business Profile with OAuth. Repliq then syncs reviews according to the integration schedule, with no technical setup and no change to how you manage your listing today.
- 2
Set your reply tone
Configure your brand tone (friendly, professional, formal) once; the AI applies it consistently to every new reply it generates.
- 3
Review drafts or turn on Autopilot
Manually approve each draft, or turn on Autopilot so low-risk replies publish themselves while the safety filter holds back sensitive cases for your review.